Exchanges:
ALL SALES ARE FINAL. We do not accept returns but we will exchange if you get home and the clothing doesn’t fit your little one, we will only be able to exchange if we have the size you are looking for available. 

To be eligible for an exchange, your item must be in the same condition that you received it, with tags on.

To exchange, you can contact me on Facebook or text me @ 920-538-0321 and we will arrange details.

Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipping:

All shipped orders have a $5.50 flat-rate shipping fee. Orders will be carefully packaged and shipped within 2-4 days of placing your order. Once your order has shipped, you will receive tracking information using the email or phone number provided at checkout.

Once your package has been accepted by the shipping carrier, Rooted & Raised Co. is not responsible for lost, stolen, missing, or delayed packages. If you experience an issue with your delivery, we recommend contacting the shipping carrier directly using your tracking information.

Please double-check your shipping address before submitting your order. Rooted & Raised Co. is not responsible for packages delivered to an incorrectly entered address.

Local Pickup:
Local pickup is available at no charge (Manawa area). If you select “Local Pickup – We’ll Contact You” at checkout, we will contact you after your order is placed to arrange a convenient pickup or meet-up location.

Contact Information: 

Trade name: Rooted & Raised Co

Phone number: 920-538-0321

Email: rooted-raisedco@gmail.com

Physical address: United States